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Network not available

  • 28 August 2018
  • 1 reply
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L
Userlevel 1
No problem with network until today. Cannot make/receive calls, error message 'not registered on network'. (Wifi etc fine, bills up to date...) ???
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Best answer by Mohammed 30 August 2018, 15:18

Hello @lizbell401,



It doesn't sound like this is due to a bill.



It's most likely a coverage issue in your area that could be causing this.



I believe that we've spoken over PM and you've been advised on this already so I'll mark this as resolved.



You can use our Coverage Checker to find if there's ongoing maintenance in your area.



Mohammed
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Mohammed
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Userlevel 7
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Hello @lizbell401,

It doesn't sound like this is due to a bill.

It's most likely a coverage issue in your area that could be causing this.

I believe that we've spoken over PM and you've been advised on this already so I'll mark this as resolved.

You can use our Coverage Checker to find if there's ongoing maintenance in your area.

Mohammed
I hope I was able to help you with your question, if you found my answer helpful please hit the ‘Like’ button. If I was able to answer your question or resolve your issue, then please mark my answer as ‘Most Helpful’

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