Hi,
I have id mobile sim and I am experiencing the problem.
I don't receive any notifications from WhatsApp, messenger, bank or other apps whilst out and about using data. The phone goes mad when I return home and switch to WiFi
Never happened with other networks...
Best answer by WelshPaul
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+6
Sounds like your data isn’t working… What phone do you have
Thanks for reply WelshPaul
I've got Xiaomi 11T PRO. I only started having that problem after I switched from 3 to ID mobile. When I test my network while on mobile data everything is ok
+10
Hey
Have you got a screenshot of the Access Point Name (APN settings) you can send us here?
Hey
Here's the screenshot
Thanks for reply
I've got Xiaomi 11T PRO. I only started having that problem after I switched from 3 to ID mobile. When I test my network while on mobile data everything is ok
+6
So data does work and it’s just an issue with delayed or missing notifications while using mobile data? When using WiFI there are no issues?
Sounds like a DNS issue. Does your device have setting called Private DNS mode? If it does, turn it off.
It is only while using mobile data. I've just turned private DNS off. It was set to auto. Hopefully it will work
Thanks
+6
I had a similar issue using my Samsung S21 with SMARTY (Also uses Three network). For me, some internet based app notifications wouldn’t come through until I disabled this option.
I also set my DNS to 1.1.1.1 and no more issues for me.
Don’t forget to reboot the device after making such changes! 🤞
Seems to be working now 🤞. Thank you so much 👍🏻
+10
Glad to hear
Mohammed
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