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None to poor coverage

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Dave Tallett
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As soon as I leave the house my mobile goes to emergency calls only mode.

There are no bars on my coverage even in the house and I only seem to have internet coverage!

Haze999
Rank
Userlevel 1

I have checked 3's status checker and it says they are fixing network problems in this area. DH2 2JH. The thing is it has said this for at least the last 3 weeks or so!  I can't have a conversation with anyone, it cuts off and scrambles each time I try. I can't even make a doctors appointment! Or call a taxi!  I am paying for unlimited calls as part of the package and am unable to make any.... Surely they should have fixed the network issues by now? As I said before it isn't my phone or the SIM, see above. Please can you help.

Kash
Rank
Userlevel 7
Badge +7

Hi @Dave Tallett,

Have you tried the SIM in a different handset to confirm it’s not a SIM issue?

Are you having issues when out and about also?

 

Kash

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Dave Tallett
Rank

Kash,I have received a new SIM card and it is exactly the same. No bars showing for reception and phone keeps going to “emergency calls only “ mode. That’s inside my house so works off the internet. Outside I can’t call anyone which is a problem because I have just come out of hospital and need to stay in contact with people!

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