I have been unable to make/receive calls and texts for a week. I have tried all of the suggestions made online- the simple ones, anyway. I have spent literally hours trying to sort this, the main frustration being that I can get no support. ID’s chat function is not working (and I’ve disabled my ad-blocker) and the contact process is impossible to follow. I found one website which said that the network is down (I’m in Plymouth) due to engineering work but I’m not sure whether that’s true.Has anyone got a suggestion for me to get some customer service?
Best answer by WelshPaul
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