I have tried to use live chat today for my locked sim and this just resulted in me waiting in a long queue if you guys can help me with the PUK code I would appreciate this as I cannot use my 4G or make any calls at the moment when I need my phone I cannot use it
Many Thanks
Hi
Thank you for reaching out to us here on the community.
The quickest way to get a PUK would be to speak to Live Chat here.
If you have and issues, please do let us know and we can send you a private message.
Thanks,
Nat
I need a PUK code asap please. My eSIM is locked. I’m a new customer who just changed their pin but it said it was incorrect? I need help please
Hi
The quickest way to get a PUK code is to contact our Live Chat Team.
https://www.idmobile.co.uk/live-chat
Please contact the team and they will assist you further.
Kash
I need a PUK code for my sim as it’s locked. Thanks
I have used the help assistance and have failed . Can someone call me on { REMOVED } as this is my 6 th attempt at trying to sort this out. Please please call me HELP!
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.