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sms texts not being received

  • 9 January 2023
  • 5 replies
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Sms texts sent via android not being received on individual numbers?

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Best answer by Mohammed 11 January 2023, 14:39

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5 replies

Userlevel 8
Badge +9

Is this happening with all text messages, or just some text messages @iammaureen?

Just one contact 

Only one contact, I have used the message texting service always, but just last week it stopped.

Userlevel 8
Badge +9

Has that ONE contact blocked your number, or have they changed their number @iammaureen?

Userlevel 7
Badge +10

Hey @iammaureen,

A few things to check:

  • Has texting this number ever worked?
  • Were you previously on iPhone and moved to Android or has that user moved from Android to iPhone or vice versa?
  • Does the text show as sent on your end but not received on his?
  • Get the recepient to check other messaging apps they may have as it’s possible the message is being sent but only showing in that app

Otherwise, I’d ask the recepient to raise this with their network, since the issue is only impacting one number, it’s likely an issue on their end.

Mohammed

 

 

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