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the network coverage in bradford is so poor i cannot use maps feature or data when in lots of areas



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Userlevel 7
Badge +10

Hello @NooNoo12,

We provide 30-day returns on all purchases made from us directly which should give plenty of time for you to test the coverage to your liking and contact for a return if unhappy.

We don’t guarantee coverage accross the whole of the UK and as @andewhite mentioned, this isn’t a service we provide for business use.

 

How long have you had these issues? 

Mohammed

 

Userlevel 8
Badge +9

I guess, as you say, always a good idea to do your homework first.

Was coverage with your ‘old’ service provider(s) different @NooNoo12?  

The iD Mobile terms & conditions agreed at the time of purchase cover the issues mentioned, such as: personal vs. business use (in section 5.9), signal reception (in section 4.4), and the annual cost increase in April (in section 12.23). 

 

 

 

 

Why iD Mobile?