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why can't I use mobile data?

  • 26 July 2023
  • 2 replies
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Why can I not use the internet when out and have at least 4 or 5G and plenty of data?

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Best answer by Mohammed 29 July 2023, 13:46

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Userlevel 8
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Perhaps you’ve turned OFF the mobile data option, in the settings on your handset, by mistake @Garry Octoreef?

Userlevel 7
Badge +10

Why can I not use the internet when out and have at least 4 or 5G and plenty of data?

Hey @Garry Octoreef,

The first thing to check is making sure you have Mobile Data turned on as suggested above.

Are you roaming or in the UK?

Mohammed

 

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