Solved

Cant get PAC code, just joined ID

  • 16 January 2023
  • 3 replies
  • 251 views
G
Rank
Userlevel 1

Hi. I joined ID a few days ago and used a PAC code to transfer my number.   The transfer day was today 
 

Unfortunately the signal I am getting at work is terrible so I need to leave asap. I try to request a new PAC code either by text or the app. It all I get sent is a message saying it hasn’t been created. 
 

Can someone help please

icon

Best answer by andewhite 17 January 2023, 01:46

View original
This topic has been closed for comments

3 replies

andewhite
Rank
Userlevel 8
Badge +9

You may need to wait a few days to be sure your number was ported to iD Mobile, before requesting a PAC.

Good luck @Garysi1508.

Tom
Rank
Userlevel 7
Badge +4

Hi @Garysi1508 

 

Have you spoke to us directly about a return of your contract?

 

Please let us know as we may be able to assist with this.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
G
Rank
Userlevel 1

Hi Tom, 

 

no as it’s not easy to get through. I got my PAC code and was just going to use that and close the account and pay a months line rental. 
 

Is there anything else you can do ?

thanks

 

Gary

Terms & Conditions
Why iD Mobile?