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I want to leave iD Mobile

  • 16 July 2023
  • 4 replies
  • 521 views
J
Rank

I’ve tried to make contact via the online chat but time seems to be increasing in the queue. I’m in the 14 days cooling off period and would like to cancel my account and leave please.

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Best answer by andewhite 17 July 2023, 14:09

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

When you’re in the cooling off period, technically you want to cancel your order @jasonleake.

Be careful @jasonleake, you don’t want to cancel your iD account by mistake, and then have to pay an early termination fee. 

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @jasonleake,

You need to process a return in order to cancel within the returns period.

If you haven’t been able to get in touch, we can send you a PM here to pick up.

Mohammed

 

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Angela Danielle Williams
Rank

I want to cancel my Id mobile contract 

Tom
Rank
Userlevel 7
Badge +4

Hi @Angela Danielle Williams 

 

Do you still require assistance with this?

 

 

I’d recommend the article above, however if you’d like us to get in touch to assist in a cancellation, please let us know.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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