I ordered my new Sim Card 27th March 2024 and it has not arrived which has been 5 working days ago.
Hey there
We’re very sorry to hear you hadn’t received your SIM card on-time. Please can you confirm if you’re still yet to receive this?
If so, then you can collect a free iD Mobile replacement SIM card from any Currys store during opening hours, and activate it via the link below. You just need to ask a member of Currys staff in-store for a iD Mobile replacement SIM card:
https://my.idmobile.co.uk/activate-sim-outside
Our apologies for any delivery delays, and thank you for your patience.
Kind regards,
Tyler
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