hi have placed an order for a sim only card .i have not recived anything to say my card will posted or anything in my email.i have printed out the contract
placed the order on the 18th of may its now the 24th
Best answer by Mohammed
View originalhi have placed an order for a sim only card .i have not recived anything to say my card will posted or anything in my email.i have printed out the contract
placed the order on the 18th of may its now the 24th
Best answer by Mohammed
View originalSIM’s are sent out using royal mail and can take a good 3-5 working days to be delivered.
Hey
If you’ve not had the SIM by now, we can either PM you here to send you a replacement SIM out or you can pick one up for free via Currys.
Mohammed
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Hi I still haven’t received my SIM card as of yet please send me another one outÂ
thanks mark
You are not the only one.I ordered mine on 19th.Still waiting.
You pay for a product and wait for delivery for this long!
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Hey
I’ve replied to you elsewhere on the Community if you can check this.
You can get a free replacement via Currys or we can send you a PM here to get a replacement SIM sent out, please let us know.
Mohammed
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How do I pm you to get a new SIM card sent please
Poss easy for me to go to my nearest curry shop and pick one up
Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
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Kash
Hi I have still not received my SIM card how long does it take been waiting since last week? Ref number Order Complete - REF: 127099363
Hey
Usually 2-3 working days.
If you’ve not had one, we can issue a replacement or you can pick one up for free from Currys, let us know.
Mohammed
I recently set up a sim only account but my SIM card has not arrived
I have not received ny sim card despite ordering it 12 days ago
Hi
Welcome to the Community!
We are sorry to hear that.
Can you advise if you would prefer to collect one from a Curry’s store or we can get one sent in the post.
Please let us know and we can PM if you require for one to be sent in the post.
Â
Kash
Thanks Kash
Do send one in the post to me again - it normally works fine!
Tim
Hi
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We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.Â
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To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Â
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview Â
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We’ll see you there.Â
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Tom
Still nothing received…. and yet you are about to bill me!?
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