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Can't receive calls after porting old number.

Notagooner
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Userlevel 1

I have just joined iD, my old number has ported and I can make outgoing calls but can’t receive calls?

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Best answer by Nigel9710 20 May 2023, 16:10

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27 replies

G
Rank
Userlevel 1

My Port was trabsferred to ID from plusnet today. I can call out and receive whatsapps. Nobody can call me and they get a recorded message saying “YOU ARE THROUGH TO THE PLUSNET MOBILE ANSWERMACHINE” 

 

So looking at all these previous messages i believe this problem is totally ID’s issue and nobody’s phone or previous network.

They are doing something wrong. I have tried reset th network and that does not work.

What is quickr, get another provider or wait and see what happens. I need my phone working !

Tom
Rank
Userlevel 7
Badge +4

Hi @Gryff 

 

I’m sorry to hear this, ports can take up to 10pm to fully complete on the date that is selected/given, please could you let us know how you’re getting on now?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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