Question

Have I got a warranty on my phone?

  • 28 September 2022
  • 7 replies
  • 2421 views
Debra Mckay
Rank

Have I got a warranty on my phone, the motherboard is broke, repair shop told me to check my warranty. 

Contract June 21 to June 23 

 

Deb

7 replies

andewhite
Rank
Userlevel 8
Badge +9

The company that made your mobile phone provide the warranty.

Otherwise, you can pop into Currys or Carphone Warehouse to discuss a repair.

There’s more on this topic in the online “Mobile Phone Repair” community FAQ article.

Good luck @Debra Mckay. 

WelshPaul
Rank
Userlevel 8
Badge +6

Have I got a warranty on my phone, the motherboard is broke, repair shop told me to check my warranty. 

Contract June 21 to June 23 

 

Deb

If you had a valid warranty and you took your phone to one of those unauthorised high street repair shops, you won't have a valid warranty anymore.

Tom
Rank
Userlevel 7
Badge +4

Hi @Debra Mckay 

 

Most devices have at least a 1 year warranty, some devices will extend to 2 years, we’d recommend taking your device to your local Currys store for them to take a look into it and your options for a repair.

 

Tom

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Patricia Higgins
Rank
Userlevel 1

My phone is less than a year old and it has not been damaged by water or anything but my screen has went black and I can't see who is calling or anything what do I do? It has power and I van hear Google assistant but screen just states black so I can't see anything.

Patricia Higgins
Rank
Userlevel 1

My phone is a Google pixel 6a and I got it from id mobile the screen is black but there is power still going to my phone and people are calling me but I can't see the screen so I can answer or text it just stays black and it is less that a year old?

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Patricia Higgins,

Google handsets have a 24-month warranty if I recall so you can visit your local Currys store or reach out to Google directly for support.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Patricia Higgins
Rank
Userlevel 1

Hello @Patricia Higgins,

Google handsets have a 24-month warranty if I recall so you can visit your local Currys store or reach out to Google directly for support.

Mohammed

 

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