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I want to talk about getting my number changed

  • 7 January 2023
  • 3 replies
  • 49 views
Maria Leask
Rank

I want to get my old number exchanged for the one you provided.

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Best answer by legerdemain 7 January 2023, 21:51

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3 replies

Maria Leask
Rank

I want to keep the contract sim but I don’t want the number. I would like to get my old number back pleas

L
Rank
Userlevel 3

I believe you'll need to request a PAC code from your previous provider (the process can differ between networks) and then enter it in Services > Switch to iD and keep my previous number in the iD app.

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Maria Leask,

Who were you with previously?

You can get a PAC code as @legerdemain  advised and submit this on our switching form.

If you have already done this, please confirm what date the port was due to complete for?

Mohammed

 

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