I have recently moved to ID mobile from O2 (around 5 days ago) my number has ported over as i can receive calls and SMS messages, however my phone number will not activate for FaceTime or iMessage. All it keeps saying is “An error occured during activation, try again” I have tried every single step that has been suggested online including the ones suggested by the ID community. I have even been into an Apple store for support but was told that the problem is ID mobile does not support FaceTime or iMessage according to their list of supported carriers but i believe that to be incorrect as many of my family members are on ID mobile and use iMessage and Facetime. I have even been back into carphone warehouse/currys for support but no-one seems interested. Please advise on what to do next as i am currently paying for something that i cannot use
Best answer by Andros
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