Question

Internet signal

C
Rank

I have lost my Internet signal in the last 2 weeks.  I can't pay online for anything as I have no signal.  I've tried my sim card into my older phone and it works fine.  I've also tried my late husbands sim card in  this phone samsung galaxy A52s and his sim card doesn't work either.  There's got to be a block 🚫 on something. If I'm in the house I do have the lines for a signal but it doesn't light up. I tried last  night while I was out and got this  🚫 on my phone.  Please help me 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

If multiple SIM cards don’t work in the A52s, then it sounds like the phone is broken, @Chris247.  

Kash
Rank
Userlevel 7
Badge +7

Hi @Chris247,

Welcome to the Community!

It sounds like a faulty handset and you can test the SIM in another handset.

You can also visit your local Curry’s store to have the handset and SIM checked.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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