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Internet signal


I have lost my Internet signal in the last 2 weeks.  I can't pay online for anything as I have no signal.  I've tried my sim card into my older phone and it works fine.  I've also tried my late husbands sim card in  this phone samsung galaxy A52s and his sim card doesn't work either.  There's got to be a block 🚫 on something. If I'm in the house I do have the lines for a signal but it doesn't light up. I tried last  night while I was out and got this  🚫 on my phone.  Please help me 

Best answer by andewhite

If multiple SIM cards don’t work in the A52s, then it sounds like the phone is broken, @Chris247.  

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andewhite
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  • Platinum 
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  • 12167 replies
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  • May 1, 2024

If multiple SIM cards don’t work in the A52s, then it sounds like the phone is broken, @Chris247.  


Kash
iD Mobile Employee
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  • May 4, 2024

Hi @Chris247,

Welcome to the Community!

It sounds like a faulty handset and you can test the SIM in another handset.

You can also visit your local Curry’s store to have the handset and SIM checked.

 

Kash