Question

Move from a physical SIM to an eSIM

  • 30 April 2024
  • 5 replies
  • 222 views

I have a physical SIM card how can I move to an eSIM?


5 replies

Userlevel 8
Badge +9

Might not be possible currently, @Nico Kearns

Online iD eSIM help & support articles don’t seem to cover this process, merely how to change from an eSIM to physical SIM card. 

Userlevel 8
Badge +4

Hi @Nico Kearns 

 

You’ll be able to switch from an existing physical SIM card to an eSIM at any time, you’ll need to request a replacement eSIM which can then be activated.

 

 

Tom

Can I request a replacement esim

Userlevel 8
Badge +9

Can I request a replacement esim

 

This forum article explains how to do this, @Roger Perfield

 

 

Userlevel 7
Badge +7

Hi @Roger Perfield,

Welcome to the Community!

I hope that the article has assisted you with your query.

If you require further assistance, please let us know.

 

Kash

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