Question

No sim card

  • 2 November 2023
  • 2 replies
  • 7 views
Rob Miles
Rank

My new phone came but no sim card 

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Did you upgrade your contract, or are you a new customer @Rob Miles? 

Tom
Rank
Userlevel 7
Badge +4

Hi @Rob Miles 

 

Was this an order for a new contract or an upgrade to an existing account?

 

If a new contract with a new number, you definitely should’ve got a SIM card, we may need to assist with a replacement.

 

If an upgrade, you’ll be able to continue on your existing SIM card.

 

Please let us know which it is and if needed we can get in touch and help out.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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