roaming

  • 4 December 2023
  • 4 replies
  • 31 views
Niamh S
Rank

I have had to move countries from Uk to Irl due to a family emergency.

I still have till Jan 2024 left on my contract.

How do I change my roaming setting/stop extra charges on my contract? 

 

Need info ASAP.

4 replies

Tom
Rank
Userlevel 8
Badge +4

Hi @Niamh S 

 

Should you want to avoid any extra charges on your iD Mobile plan, setting your bill cap to £0 would be the best way.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Niamh S
Rank

Is the reply given by the other user the correct/best solution?

Kash
Rank
Userlevel 7
Badge +7

Hi @Niamh S,

Welcome to the Community!

We hope that your issue is resolved but please let us know if you require further assistance.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
andewhite
Rank
Userlevel 8
Badge +9

Just set the bill cap for your iD account to £0 @Niamh S. 

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