Question

unable to conect to wifi or data?

  • 6 May 2024
  • 1 reply
  • 17 views
Mark Antony Wood
Rank

Have got 2 ID mobile accounts one works ok the other won’t connect to the internet or WiFi! Can anyone advise on this?

1 reply

Tyler
Rank
Userlevel 3

Hey there @Mark Antony Wood, welcome to Community!

 

We’re sorry to hear that. To confirm, is the issue that the phone won’t connect to Wi-Fi, or is the issue with data on your phone that you receive from us?

 

Have you tried restarting your phone and network settings also?

 

Thank you,

Tyler

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