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Have got 2 ID mobile accounts one works ok the other won’t connect to the internet or WiFi! Can anyone advise on this?

Hey there @Mark Antony Wood, welcome to Community!

 

We’re sorry to hear that. To confirm, is the issue that the phone won’t connect to Wi-Fi, or is the issue with data on your phone that you receive from us?

 

Have you tried restarting your phone and network settings also?

 

Thank you,

Tyler


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