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How do I start a live chat?

  • 3 October 2018
  • 27 replies
  • 28466 views


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27 replies

my phone is not working for 5 days

Userlevel 1
The mechanism for starting a live chat is a little iffy. Go to this page:

https://www.idmobile.co.uk/help-and-advice/contact-us

The button to begin a live chat session only appears when there is an operator free,
code:
 so you may have to refresh the page for a while before you can get through to someone.


[edit]
You do not need to refresh the page, just wait on the page and as soon as an agent is available, the button will turn Blue.

Mohammed

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Why iD Mobile?