Hi, I followed all instructions to transfer my old number. Error with PAC, please see screen shot. Can someone help please. I have triple check the details and they are all correct! This process has always been straight forward on all my previous networks. And also i am only on 4G not the 5G i am getting charged for! Or I will be cancelling my contract because of NO support
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Best answer by WelshPaul
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+6
Not a good idea to publish your PAC and phone numbers on a public forum like that! Anyone could port your number now and keep it for themselves. 😮
I have flagged your post and hopefully your image gets removed sooner rather than later.
Great thank you iD mobile for all your help!
+4
Hi
As
With the iD Mobile port form I’d recommend checking that the transaction number begins with a “4” and try it with your surname in all caps.
If you’re still having issues please let us know via the iD Mobile Live Chat.
Tom
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