Got a PAC Number from Sky but ID keep telling me this is wrong,
what can I do? At the moment I feel like cancelling & going back to Sky
Best answer by Kash
View originalGot a PAC Number from Sky but ID keep telling me this is wrong,
what can I do? At the moment I feel like cancelling & going back to Sky
Best answer by Kash
View originalHey
I was speaking to you last night via Social Media.
The issue was that O2 provided a PAC code that’s old or incorrect as the one you had was due to expire 21/07/23.
Once O2 get the new PAC code you should be able to submit it.
Mohammed
I spent 2/3 hrs trying to do this sorted by Kash in 10 minutes
Glad to hear that.
Please let us know if you require further assistance.
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Kash
Very helpful I found out I was using the wrong number. Now tomorrow I will have my number everyone knows. Many thanks CharlesÂ
Hey
Are you entering the correct Transaction number?
This is the one that begins with 4.
If you check your emails, you should have received one that confirms the correct one to use when switching.
You can, alternatively, register for an iD account here:Â https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
Then click My Services > Keep your number to submit your port request without the transaction number.
Mohammed
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