Hi, I have provided my PAC number and am supposed to be ported to ID tomorrow (13th Feb).
Having put the new sim in a spare phone it shows No Sim. Tried 3 other handsets still No Sim.
I googled and have seen the chaos that’s been ensuing this weekend and I now want to change my mind!
The customer service seems atrocious and I was only coming to ID for the roaming. I can’t be on such an unreliable network as I need my phone for my job.
How do I cancel the porting and stay with my current provider for now?
LIVE CHAT doesn’t work 😡 and I really can’t find any way of contacting customer service. All my order emails etc are No reply addresses so I have no idea of what to do!
Thanks to anyone that has a solution or maybe an agent can contact me URGENTLY.