I've just installed my new Sim card. It tells me that i need a Sim network unlock NCK to access the Sim. How would I find this out?
Best answer by Mohammed
View originalI've just installed my new Sim card. It tells me that i need a Sim network unlock NCK to access the Sim. How would I find this out?
Best answer by Mohammed
View originalHello
This is usually displayed when the handset is locked to the previous network.
If you contact your previous network provider, they can arrange for the handset to be unlocked so you can use the device on our network.
Mohammed
I have an iPhone 5s with id but no longer have a contract with them any more. When i put a new sim in the phone it says “this sim network is kot
supported “. Now that all the call Center’s are closed how can o get this phone unlocked by them?? Please help
Hello
Have you managed to get this sorted or did you still need assistance?
We should still be able to unlock the handset for you.
Mohammed
Hi
I’ve sent you a direct message with further information.
Pearl
Hello I just added my new SIM it is asking for NCK?
My PAC from my previous provider has letters and numbers?
What should i do?
Hi
This would be a network unlock pin. Is the phone you are trying to use purchased from iD Mobile or from a different provider?
-Mohsin
Hi Mohsin, my phone is from a different provider. My contract finishes on the 19th of this month so will try then.
Thanks
Howdy
It usually takes about 4-7 days for an unlock to be done, and I don’t believe any network provider should require you have completed the entire 24-month contract before they’d unlock it.
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