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what is my iD Mobile number

  • 12 December 2022
  • 8 replies
  • 4471 views
B
Rank

I need to know what phone number i’ve put for my new phone and how to keep it

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Best answer by bpor 14 December 2022, 01:14

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8 replies

Tom
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Userlevel 7
Badge +4

Hi @bpor 

 

Could you give us a little more information for the situation here?

 

Have you ordered a new SIM card and need to port a number from an old network to it? In this case we’d recommend using the port form.

 

Please let us know if you need further assistance here.

 

Tom

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B
Rank

it’s fine thank you, credit check failed so can’t get the phone 

 

thank you for your time

Mohammed
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Userlevel 7
Badge +10

Hello @bpor,

no problem, I’m sorry to hear you didn’t pass the credit check but thank you for letting us know here.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Billy Corrigan
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What’s my new phone number? There’s nothing in any of the correspondence I’ve had. It’s not even on my new SIM! Seems off. 

Kash
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Userlevel 7
Badge +7

Hi @Billy Corrigan,

Welcome to the Community!

The mobile number is usually on the SIM packaging. 

However you can insert the SIM in the handset and make a call to get the number from the receivers handset.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Spencer Anderson
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i have received a sim but no correspondence with a number.  where is it.  in need to port asap. 

andewhite
Rank
Userlevel 8
Badge +9

i have received a sim but no correspondence with a number.  where is it.  in need to port asap. 

Just put the ‘new’ iD SIM into a phone and call/text a friend or family member - they should be able to see your ‘new’ number. 
🤞

Tom
Rank
Userlevel 7
Badge +4

Hi @Spencer Anderson 

 

Have you managed to find out the iD Mobile SIM card number?

 

The number itself may be mentioned in the welcome emails sent, I’d recommend checking those.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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