I have upgraded my phone recently which has inadvertently started a new contract. I am now paying for 2 contracts and getting ‘FINAL NOTICE’ letters. I need to speak to a real person at ID; I’ve tried the Live Chat which provided automated replies and having contacted the ID complaints number, I’ve heard nothing back after 2 weeks. I need to resolve this.
Best answer by Ryan
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+10
Hi
We are sorry to hear about this. We will send you a PM here so we can take a look at what has happened to begin to resolve this for you.
Ryan
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