The website will not allow me to cancel my plan...it goes to a page on site development. My plan ends 8 March 2021 how do I cancel?
Best answer by Michelle
View originalThe website will not allow me to cancel my plan...it goes to a page on site development. My plan ends 8 March 2021 how do I cancel?
Best answer by Michelle
View originalHi
You can find out how to cancel via the link below:
https://www.idmobile.co.uk/help-and-support/leaving-id
Michelle
iD Mobile
Hiya
I followed the instructions yesterday..it allows me to get to the point of clicking on customer services...then nothing...the website is being upgraded!
Hi
Have you tried contacting our Live Chat team?
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Michelle
iD Mobile
I have tried all day to access live chat with no success! Is there an email address I can write to in order to cancel my plan?
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