I ordered a sim only deal and unfortunately found out I am still locked in to my current network. I am still within the cooling off period and the sim is still in the card and never been activated.
what is the process for cancelling?
the live chat never seems to work and I can find no other way to contact you.
Jacob Smith
Best answer by andewhite
View original
+9
The SIM is dispatched already activated
This forum is the slowest way of getting support from iD. Use the live chat to cancel within the cooling off period.
Try Facebook or Twitter if you can’t use live chat.
Good luck
Cheers for that. The live chat wasn’t working
+10
Hey
Haave you since been able to cancel this or did you still need help?
If you need help still let us know and we will message you here with further support on how to do this.
Mohammed
I think it is all sorted Thank you
Can you please provide me with instructions on how to cancel within cooling period? I have similar situation as above
+10
Hey
I’ve PMd you via your other post.
Mohammed
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