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Contract expires when on Holiday

  • 20 May 2023
  • 3 replies
  • 81 views
Ajay Bhatt
Rank
Userlevel 1

Hi,

My current 12 contract expires on 10.6.23 when I am on holiday.  Any thoughts how I can get around this so I don't loose reception. Will my contract just continue?  I just want to sign up for a new contract for £12 months at £6 per month 60GB. I cannot upgrade on my application. Please advise. Thanks Ajay  

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Best answer by WelshPaul 21 May 2023, 10:40

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3 replies

WelshPaul
Rank
Userlevel 8
Badge +6

Your services don’t get disconnected because your contract's minimum term is up. You will continue to be billed on a 30 day rolling basis until you give notice of cancellation, port out or upgrade. You cannot upgrade with iD Mobile until you reach the end of your minimum term! 👍

Siân
Rank
Userlevel 3
Badge +1

Hi @Ajay Bhatt , as @WelshPaul  has advised, your services won’t cut off. They will continue as normal until you contact us to either cancel or upgrade. I hope you have a lovely holiday!

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Ajay Bhatt
Rank
Userlevel 1

Thank you Sian and Welsh Paul

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