Hello, I’ve got a sim only plan and I’ve found out that the sim will take me more than a week to get delivered. I’d like to cancel my plan please.
Best answer by WelshPaul
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Need to cancel, sim not received
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Userlevel 8
+6
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Don’t cancel the direct debit because you will receive a final bill regardless if you used the service or not.
This link doesn’t work, can you help me cancel this service?
Userlevel 7
+10
Hey
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
I did not receive a SIM card with my contract phone so I would like to cancel please.
Userlevel 8
+6
If you want to cancel, follow the instructions provided in the link below
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Userlevel 7
+10
Hey
I’ve replied to your other post here:
Mohammed
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