Hi, I ordered the 30 day transfer and completely forgot to request the pac code now obviously the 30 days are up and I can no longer send texts or calls, is there any way I can find the pac code to move to a new provider? I tried to do it online but the option of doing it there is no longer available too?
Hi
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The 30 day transfer is not a transfer, it’s a disconnection, this is if you want the plan to stop and disconnect the number in 30 days.
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A PAC code would do the same, expect it’d do it when you’ve ported out to the new provider and it’d keep the number instead of losing it.
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We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.Â
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To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Â
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview Â
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We’ll see you there.Â
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Tom
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