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cancel sim only

  • 23 February 2024
  • 2 replies
  • 47 views

I want to cancel my SIM card.  I’ve never used it and still being charged.  I have been round and round this website trying to find someone to contact or talk to.  I am really frustrated and very disappointed.

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Best answer by WelshPaul 23 February 2024, 13:04

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Userlevel 8
Badge +6

Speak to a live chat agent:

https://idmobile.co.uk/live-chat

They will arrange for your account t to be closed.

 

Userlevel 7
Badge +4

Hi @Shirley Cook 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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