I have some changes in my plan coming up. Since I was unable to contact I'd mobile after trying for days I have decided to leave. I have returned my handset and need to know the status of my account. Am I automatically on pay as to go? What rate am I operating on? What will my final bill look like? What is my contract status. Quite frustrated I cannot contact these people I need to move on to a better provider smh.
Thanks I finally got through on chat but the message was to wait and play by ear. Unfortunately nothing clear and informativeÂ
Unless you’ve got a 24-month minimum term handset contract, you’ll need to wait until the contract minimum term finishes, before you see upgrade options when signed-in to your iD account.
A 24-month minimum term handset contract allows you the privilege of upgrading within the last 60-days of your minimum term.
Good luckÂ
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more