Question

Cant make or recieve phone calls

  • 4 September 2023
  • 5 replies
  • 113 views
Nicki Flack
Rank

Unlimited minutes 

Three bars

Have restarted

Have taken sim out and restarted

 

Still not working.

5 replies

Tom
Rank
Userlevel 8
Badge +4

Hi @Nicki Flack 

 

There was an issue with calls which we believe has been fixed now, please could you test and let us know how you get on?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
D
Rank

Can't make calls on my Motorola phone G7 power

 

Kash
Rank
Userlevel 7
Badge +7

Hi @Devstephen,

Welcome to the Community!

Are you able to make calls and receive texts?

What happens when you try and make a call?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Dave Edwards
Rank

I can't make or recieve calls. Trying to talk to someone on this is painful. I'm going to change network if no one helps!

Kash
Rank
Userlevel 7
Badge +7

Hi @Dave Edwards,

Welcome to the Community!

Have you tested the SIM in a different handset?

What happens when you try and make a call and what message do callers get trying to call you?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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