Question

charges??

  • 17 April 2023
  • 1 reply
  • 20 views

My bill this month is nearly double what it should be! I can’t see anything to explain this other than some ‘charges’!! I have not been abroad or used my phone in any unusual way..this was taken automatically by direct debit. I need to get this sorted otherwise I will leave IDmobile asap. 


1 reply

Userlevel 7
Badge +4

Hi @Friday Robinson 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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