Question

Couldn't find my contract expiry info

  • 10 April 2024
  • 2 replies
  • 56 views

After the new update that this mobile sim company has made, it seem clean and organised. However, I bought a sim back in april 15th for 24 months. My sim is due to expire later this month but I can't seem to find my sim expry info. I looked through my billing and plan section but nothing. The other version was alright but this one? Not really.

 

Alternatively, do I get an email which will let me know that my contract has ended and even via sms?

 

Thanks!


2 replies

Userlevel 8
Badge +9

Just text INFO to 85075, @Itzzia21. 

Userlevel 7
Badge +4

Hi @Itzzia21 

 

For info on how long is left on your plan and how much your final termination fee is, we’d recommend the above from @andewhite.

 

Alternatively you’ll be able to check your iD Mobile app and will receive an email when your contracted term is coming to an end.

 

Tom

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Why iD Mobile?