Question

EE PAC not being accepted to ID

  • 29 April 2023
  • 2 replies
  • 32 views

My EE PAC Code to transfer my existing number isn't being accepted to ID. Have trippleĀ checked all info is being entered in correctly. Can someone help?


2 replies

Userlevel 1

Hi Miles...I wonā€™t be any help to you at the moment but Iā€™ve just triggered a PAC to move my old Virgin number to ID and will let you know of any issues. Iā€™ve opted for a switch date two weeks away to keep things tidy with my Virgin billing. Perhaps the switch happens more smoothly if more time is allowed. Iā€™ll keep in touch. Good luck.

Userlevel 7
Badge +4

Hi @Miles NathanĀ 

Ā 

Are you still having issues here?

Ā 

Please ensure the transaction number used begins with a ā€œ4ā€, this can be found in your Welcome to iD emails.

Ā 

Tom

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