Question

EE PAC not being accepted to ID

  • 29 April 2023
  • 2 replies
  • 34 views
Miles Nathan
Rank

My EE PAC Code to transfer my existing number isn't being accepted to ID. Have tripple checked all info is being entered in correctly. Can someone help?

2 replies

J
Rank
Userlevel 1

Hi Miles...I won’t be any help to you at the moment but I’ve just triggered a PAC to move my old Virgin number to ID and will let you know of any issues. I’ve opted for a switch date two weeks away to keep things tidy with my Virgin billing. Perhaps the switch happens more smoothly if more time is allowed. I’ll keep in touch. Good luck.

Tom
Rank
Userlevel 8
Badge +4

Hi @Miles Nathan 

 

Are you still having issues here?

 

Please ensure the transaction number used begins with a “4”, this can be found in your Welcome to iD emails.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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