I had two direct debits and only one active phone number.
I cancelled one DD and now have a final demand but I don’t know which phone number this outstanding amount relates to?
I have the account number - please advise?
I had two direct debits and only one active phone number.
I cancelled one DD and now have a final demand but I don’t know which phone number this outstanding amount relates to?
I have the account number - please advise?
Hey
Have you been in touch with someone to discuss this?
We can send you a PM if you’re stuck and help you get to the bottom of which number this relates to?
Mohammed
Don’t know if this helps
If you’ve got an “My iD Account” online, or the iD app, you should be able to find the iD account number in any PDF copies of your monthly bills, and check this against the DD reference number with your bank.
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