Question

How do I kow if Account is active

  • 25 November 2023
  • 2 replies
  • 27 views

I registerd for a SIM ard and gave my account details for the DD. I have not recived the SIM after 8 working days and noonfimation email. Alos I do have contract documents 

How do I dind our if I have an account, how do I ge the SIM it’s now URGENT!

 


2 replies

Userlevel 8
Badge +9

Did you place your order online @Adam5?

If you ordered online, did you make a note of the order reference number, shown after you submitted your order?

 

Userlevel 7
Badge +4

Hi @Adam5 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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