miss payment

  • 25 September 2023
  • 4 replies
  • 28 views
Andrea Cook
Rank

I have been told that I had till Wednesday the 27th of September 2023 to put some money in to my account to pay the outstanding amount. I have not been very well and I can't get out till Wednesday. I was told that I could still use my phone and make calls and send a tex message but I can't do either. Can you please help me 

4 replies

Geluk
Rank
Userlevel 4
Badge

Just pay your bills on time; you don’t have to leave your home, to pay what you owe “id”.

Geluk
Kash
Rank
Userlevel 7
Badge +7

Hi @Andrea Cook,

Welcome to the Community.

If the payment isn’t made on the due date the account would usually be barred within 24 hours.

Did you manage to pay the bill or did you require an extension?

Please let us know here and we can help.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Jacqueline Bamford
Rank

I need my phone on for work but don’t get paid till Friday I did chance my payment date but you have still tryed taking it an cut me off 

Kash
Rank
Userlevel 7
Badge +7

Hi @Jacqueline Bamford,

Welcome to the Community!

If your invoice was already produced the payment date change would take affect after your next invoice is produced.

Please let us know if you want to extend the payment date until 26th January and we can PM you.

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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