Question

mobile data

  • 30 July 2023
  • 1 reply
  • 8 views
Zara Parker
Rank

I have mobile data it runs from the 15th to the 15th so 30 days as of yesterday it has gone off line saying I don't have any mobile data but when I go to the app or website ( using the at home Internet) its telling me it runs out on the 15th of August and irs all good 

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Zara Parker,

Welcome to the Community!

Do you have available data showing on your account/app?

Are you able to use other services?

If you have available data showing, please could you test the SIM in a different handset?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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