I need a PAC code to take my number with me to a different provider. I have text PAC and my date of birth to 65075 to which I get the following reply “Hi, something went wrong with your request. Please try again later or contact Customer Services www.idmobile.co.uk/contact-us”. I have tried to do it in the app and get an error message saying “oops somethings gone wrong please log in and try again” I have tried contacting you using the live chat bot who is useless and all live chat agents are busy. I have tried phoning 7777 where an automated voice just sends you round and round in circles never getting to chat to a real person.
I just need a PAC number. Please send me a PAC so I can leave!
Best answer by Mohsin
We are sorry to hear you were unable to retrieve a PAC code. We will send you a Private Message now to help with this.