Hi I am currently with ID but got a new sim with ID with a different plan. I put my new sim in but my number hasn’t transferred over so I’m back with my old sim. Can I move my number over?
Not directly
To use the number you want to keep with your new iD SIM, you need to perform a triangle port. This involves switching the number from your old iD SIM to another service provider (using a PAC), then switching the number you want to keep back to iD Mobile to use with your new iD SIM.
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Hi
This would involve transferring the number you want to keep on a pay as you go SIM with any other network, and then onto the new ID SIM. The pay as you go SIM would be used as a stepping stone in this instance.
If you have any further questions or queries on this, feel free to let us know.
-Lauren
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