No Live Chat button

  • 16 April 2023
  • 2 replies
  • 50 views
Paul Atkins
Rank
Userlevel 1

I can get a hold of id mobile agents because the live chat button hasn't come up on mine 

2 replies

D
Rank

Try a different browser.  I couldn’t get a Live Chat button in Chrome, but it worked ok in Firefox.

Tom
Rank
Userlevel 7
Badge +4

Hi @Paul Atkins 

 

All of our channels are experiencing heavy volumes at the moment, we apologise for any issues with the live chat, do you still require any assistance?

 

Please let us know so we can advise here.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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