Hi,
I requested my old number to be swapped over to ID3 today and this hasn’t happened??
all information was sent over including PAC during set up. Why hasn’t this happened.
if this doesn’t happen my old provider will charge me please can we sort this out?
+7
Hi
Welcome to the Community!
When did you request the number port?
If it was after 5pm on Thursday it should be processed today (30th October).
Let us know if you requested it before this and we can PM you.
Kash
27th oct was supposed to swap over still not happened
+7
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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